If you’re having trouble logging into your account, first ensure you’re using the correct email and password. Double-check for any typos. If the email is correct but you’re still having issues, try resetting your password. Remember, the password is case-sensitive.
If you still can’t log in, there might be a system issue. Follow these steps:
1. Go to the Parents section.
2. Tap on the Subscription tab.
3. Tap on ‘Request Account Deletion.’
Our support team will reset your account and guide you on setting it up again.